Contact
Write to us.A person reads it.
Usually back within 1 to 2 business days.
Where to write
Who to write to.
Every address is read every business day.
Refunds go to billing, inside a 14-day window. The rules are in the refund policy. How records are protected is on the security page. The rules of the service are in the terms.
Already a subscriber? Export your data and manage your account any time from inside the app. copilotBC is independent and not affiliated with ICBC.
By post
copilotBC is the business name under which Shandria Caroline Kyla Slade, a sole proprietor, carries on business.
865 Garnett RoadCobble Hill BC V8H 0E8CanadaEmail is faster.
After you write
What happens next.
- One person reads it.
No tickets and no phone line. The person who builds copilotBC reads it.
- Trials are set up by hand.
Ask at hello. No card needed.
- Privacy requests: 30 days.
If you are not satisfied, contact the Office of the Information and Privacy Commissioner for BC.
- Refunds: 14 days.
Ask billing within 14 days of the charge. Lesson fees are refunded by your instructor or school.
We are on Pacific time.
No set hours. Write any time.
Many answers are on the FAQ page.